Welcome home,
residents.
Once you sign your lease and move in, you'll be given access to our maintenance portal, where you can submit requests any time. Todd handles repairs and usually responds the same day.
Haven't gotten your portal link yet? Let Todd know and he'll send it right away. It's also worth checking your spam folder — sometimes it lands there.
Something needs fixing
Submit a request through your maintenance portal and add a photo if you can. Todd handles repairs and usually responds the same day.
Rent & lease questions
Payment, renewals, a copy of your lease, adding a pet, a roommate change — just ask. We'd rather have the conversation than send you a form.
Moving on, or moving up
Notice periods, walk-throughs, deposit returns — and if you need a different house, tell us. We may have one coming that hasn't been listed yet.
Urgent repair?
Mark it as urgent in your maintenance request and we'll treat it that way.
For a fire, gas leak, or medical emergency, call 911 first — then let us know.